Technical Engineer: In Flight Technology – British Airways

Behaviours and attitude

• I’m a role model for all BA brand behaviours and ways of working – I walk the talk
• I exude a can-do attitude (best of BA)
• I’m flexible and agile, always ready to adapt when things don’t go to plan
• I’m an ambassador for BA and my team

My core traits

• Uncompromising in safety, security, process and regulatory requirements
• Part 21 Design and Part M continued airworthiness focussed
• Total advocate for engineering, will go the extra mile for the right result
• Can make tough decisions and think of innovative solutions often under pressure
• Clear and articulate communicator
• Able to engage and collaborate effectively with all relevant internal and external stakeholders and manage key supplier and customer relationships to ensure the best and most competitive business solutions are delivered.

Skills / capabilities

• Problem solving, analytical & technical decision making
• Strong team player, highly collaborative and emotionally intelligent
• Project management, organisation & prioritisation
• Report and business case writing with high degree of commercial awareness
• Computer & IT literate
• Customer focused with effective verbal and written communication skills
• Highly self-motivated showing initiative in a changing environment.
• Demonstrated experience of effective supplier management

Qualifications / experience

• Ability to hold CAA approvals or BA company approvals (Essential)
• HNC / HND or equivalent in an Aerospace Engineering subject (Essential)
• Recognised Aircraft Engineering Apprenticeship or equivalent industry experience (Essential)
• Degree in an Engineering subject (Desirable)
• Detailed knowledge of the safety & quality management system
• Detailed knowledge of regulations including CAA Part M, Part 145, CS.25 and Part 21.
• Detailed knowledge of company processes and procedures applicable to the work environment and people
• Detailed knowledge of at least one aircraft, or cabin product type design, mechanical & avionic systems, structures and materials.
• Detailed knowledge of maintenance programmes, technical reliability and condition monitoring tools and processes.

Key performance indicators

• Customer NPS
• Punctuality targets
• Key engineering performance scores
• Deliver Business Plan
• Safety and security targets
• Support aircraft cabins and cabin products for the business
• Provide new or revised aircraft cabin interior designs that are fit for purpose and safe for our customers/crew

Key enablers

• I must be empowered to make decisions on behalf of engineering
• I have the responsibility for specific issues to find solutions to help the business to continue to operate
• I need to have the right tools to enable me to keep informed of fleet and product performance
• I have to work with a strong team to deliver robust and reliable cabins