Meet and Greet Customer Service Operative – Kingdom Security

About the role:

• A Greeter is the first face people see as they walk through any establishment. They welcome all customers with a smile and answer any questions they have as they enter the store.
• A Greeter has many responsibilities, but they are typically responsible for greeting guests as they arrive at the store, providing directions for guests as needed and helping keep their work area clean and organized for a good shopping experience.
• A good Greeter must be friendly, personable and able to interact with a wide variety of people. In addition, they must be physically fit as they will spend most of their time standing throughout their shifts.
• A Greeter typically works alone throughout their shift, and they are supervised by a Store Manager who assigns their workstation and oversees the quality of service provided to customers throughout the shift.
• Provide information on our current sales and promotions.
• Help keep track of how many guests are seen throughout the day.
• Provide advice or direct guests to the appropriate sales associate.
• Help maintain a clean and welcoming environment.

There are a variety of shift patterns available. We’re early birds (7am starts are not uncommon) and night owls (our shops are open late), flexibility is really important to us as you will need to be able to cover the required shifts.

About you:

• We’re interested in hard working people, who can work flexibly as part of a team to deliver great customer service every time.
• Although retail experience is desirable, it’s not essential as we’ll make sure you know everything you need to do a great job.
• We are an equal opportunities employer and welcome applications from all sections of the community.

Requirements and Skills

• Proven work experience as a Greeter or similar role
• Customer service experience a plus
• An understanding of our product(s) and the product(s) of our main competitors
• Excellent interpersonal and communication skills
• Basic computer knowledge