Consultant EUC Switch and WI-FI LAN Engineer – State Information Technology Agency (SITA)

Key Responsibility Areas

• Manage the Design of new IT solutions.
• Coordinate and manage Business Improvement initiatives and solutions
• Develop and provide inputs to proposals for new solutions, hardware and software
• Manage and Develop IT security related risks
• Manage Quality Assurance
• Human Resource Management.
• Financial Management.

Qualifications and Experience

Minimum: 3-year Diploma/Degree in Computer Science, IT or related fields.

Relevant ICT related certifications (ITIL, Product related, Quality, CCNP, HCNP etc.) will be an added advantage.

Experience: 6-7 years practical experience in switch and Wi-Fi and should include 3 Years’ experience as a Manager/ Specialist/Supervisor with management/supervision of business support/operations in a Corporate/Public Sector Organization.

Management of performance of switches, Wi-Fi and other related infrastructure Management and resolution of incidents logged Experience in the provision of ICT solutions and services.

Technical Competencies Description

IT and Government Industry IT Products and Services.

An in-depth knowledge of IT Services Operational

Management System performance IT Service Management/Support service offerings Performance Management Contracts and Service Level agreements OPEX Management Stakeholder management. LAN Networking principles VPN technologies and concepts.

Disaster Recovery Switch and Wi-Fi technologies and concepts Operating System upgrades Service Level Management Plan and design architecture of Switch and Wi-Fi Infrastructure Proficiency in managing, commissioning and maintenance of Core Switch and WIFI infrastructure and Services (Patch management, STP, VLANS, Ether channel, Route-maps and policy maps, redistribution.

Technical Competencies: IT Service Management; and Network/Infrastructure Management.

Interpersonal/behavioral Competencies: Attention to Detail; Analytical thinking; Continuous Learning;

Disciplined; Resilience; and Stress Management.