Cabin Crew with Attestation – British Airways

Essential Criteria

• To be aged 18 or over at time of application
• Passion for Customer Service: Demonstrate a genuine passion for delivering outstanding customer service (Minimum 12 months customer service experience).
• Fluent in both spoken and written English
• Medically fit to meet regulatory requirement. Able to hold/obtain all required passes and documents (such as Ability to obtain and retain an airside pass)
• Hold a valid passport (with minimum of 12 months before expiry date) with the unrestricted right to live and work in the UK and which allows unrestricted global travel.
• To undergo a Criminal Record Check for all countries of residence for six months or more in the previous five years and be able to provide satisfactory references for the last five years.
• Be willing and able to work shifts covering 24 hours a day, 7 days a week, 365 days a year for your entire career
• Be willing and able to spend periods of time away from home and conduct stand-by duties in the proximity of your airport base.
• Be able to come to and from London Gatwick
• Have a smartphone.
• To wear the British Airways uniform to the required standard with no visible tattoos or body piercings. Tattoos or body piercings must never be visible on the body or through uniform clothing and MUST be able to be covered. Only tattoos that can be reasonably covered up are permitted. Plasters and bandages must not be used.

 Accountabilities

• Ensures all operational safety, security and health and safety responsibilities are performed to the highest standards in accordance with the Company Operations Manuals, thus ensuring compliance with Regulators, BA Euroflyer requirements and all other relevant legislation.
• Reports safety related issues through correct channels and is proactive in adopting the BA ‘Just Safety’ culture.
• Always maintain safety compliance with Safety & Security Procedures training.
• Deliver world-class service excellence in line with our service standards and behaviours
• Ensure compliance with all corporate policies and procedures in accordance with relevant legislation.
• As part of the cabin crew team ensure that customers experience a clean, safe, and professional cabin appearance always which may include preparing the passenger cabin for departure in addition to security checks.

Skills:

• Effective time management
• Confident decision making
• Passion for customer service
• Outstanding communicator
• Emotional resilience