Waiter – Raffles Hotel

Accor is looking for a Waiter at Raffles Hotel for the day-to-day service of the restaurant in the brand’s continuing effort to deliver outstanding guest service. Specifically, you will be responsible for performing your tasks to the highest standards.

Duties

• You will promote positive colleague relations through an environment that encourages open communication, trust, mutual respect and continuous feedback.
• You will be an effective communicator, who adheres to both legal/statutory responsibilities and Company Policies and procedures.
• Knowledge of menu and all products.
• Delivering food orders from the kitchen to customers’ tables rapidly and accurately.
• Act as the contact point between Front of the House and Back of the House staff.
• Assisting the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins.
• Explaining the dishes to the clients with a knowledgeable and professional way.
• Checking in with customers and take additional orders or refill water, as needed.
• Responsible for serving food orders and removing used dishes and utensils.
• Ensuring food is served in accordance with safety standards.
• Informing restaurant staff about customers’ feedback or requests.
• Understanding and communicating the concept of the restaurant through service of the dishes.
• Committing the best possible sustainable practices daily in terms of waste management and purchasing.
• Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.

Qualifications

• Excellent skills where a positive environment culture is created by strong values
• Creative
• Compassionate
• Intuitive & masterful
• Nurturing & supportive
• Open minded
• Positive attitude
• Good communication skills
• Excellent grooming standards
• Flexibility to respond to a range of different work situation
• Experience as Chef de Rang