Business Analyst – State Information Technology Agency (SITA)

Key Responsibility Areas

• Consults with clients (Govt Departments) management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access to improve interoperability of government systems and quality of services and deliverables.
• Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Deliver services according to project plans and architectural and governance mechanisms to ensure overall compliance and improved service delivery.
• Create business requirements analysis and design work packages for integrated software components, taking into consideration SITA’s software development stack and doing this in accordance with ICT standards and the enterprise architecture for Government.
• Managing the requirements management lifecycle
• Model Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government.
• Develop Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government.
• Manage client’s expectations to ensure that IT solutions meet client needs and Model Business Solution specification in accordance with ICT standards.
• Execution of functional testing of software in accordance with SITA Test Executes test cases using SITA approved Testing Tools.
• Participate in packaging and releasing of integrated IT software components in accordance with ICT standards and the enterprise architecture for Government.
• Keep abreast of the latest industry developments and ensure that appropriate technologies are used for knowledge management to ensure innovation and improved productivity.

Minimum: 3-year National Diploma / Degree in Computer Science, Information Systems or related IT field / NQF level 6.

Experience:

• 3-5 years’ experience with 2 years as a Junior Business consultant involved in business analysis, business process management and business process engineering/reengineering. Including: experience in requirements management, business modelling and business architecture.
• Experience in business specification development.
• Experience in conducting research and feasibility study and experience in applying best practice.

Technical Competencies Description

• Knowledge of: Corporate and ICT Governance.
• Development, Implementation and Integration Methodologies, including Testing, Packaging and Release. IT Quality Management.
• Knowledge of business operations and systems requirements process.
• Knowledge of IIBA principles and practices.
• Business Process Management.
• IT Security and ICT Standards Legislative environment and IT Legislation.
• COTS (Commercial of the Shelf) Products. OSS (Open Source Software) Products.
• Project Management.
• Application Maintenance and Support.
• Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS).

Technical competencies:

Business Analysis; and Business Intelligence & Analytics. Interpersonal/behavioural competencies: Attention to Detail; Analytical & critical thinking; Disciplined; Resilience; tress Management; Effective Communication, Adaptability; Problem Solving and Teamwork.